FAQ

Questions families ask before getting started

Clear answers about RecruitBridge, coach outreach, Gmail or Outlook sending, memberships, billing, and support.

What does RecruitBridge do?

RecruitBridge helps high school athletes and families find college coaches, organize recruiting lists, create email templates, and send personalized outreach from one dashboard.

Who is RecruitBridge for?

RecruitBridge is built for student-athletes and parents who want a clearer, more organized way to contact college programs during the recruiting process.

Do I need Google or Microsoft sign-in?

Yes. Sign in with Google or Microsoft and authorize RecruitBridge to send the recruiting emails you choose. RecruitBridge sends them from your Gmail or supported Microsoft mailbox through the provider's email service in the background. You do not need to open Gmail or Outlook, and RecruitBridge does not control your desktop email app.

What membership plans are available?

RecruitBridge offers Starter, Recruit, and Elite memberships so families can choose the level of recruiting outreach support that fits their goals.

What is included in the coach database?

The coach database helps you search college coaches by recruiting details such as sport, division, conference, state, gender, and position when available.

Can I create email campaigns?

Yes. RecruitBridge lets you build recruiting templates, personalize messages, select coaches, and manage outreach campaigns in a more organized workflow.

How does Gmail or Outlook sending work?

RecruitBridge securely connects to your Gmail or Microsoft email account and sends recruiting emails from your own email address, allowing college coaches to reply directly to you.

How is billing handled?

Billing is handled securely through Stripe. Your RecruitBridge access is based on your active membership status, not Google or Microsoft sign-in alone.

Can I cancel or get help with my membership?

Yes. Subscribers can change or cancel a plan through the secure billing portal in their account. Contact support if you need help.

How do I contact support?

Visit the Support page for contact information and assistance with billing, account access, Gmail or Outlook connection, or general RecruitBridge questions.